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Terms And Conditions Of Use

Coaching Schedules

1. It is the responsibility of the athlete to ensure that they are medically fit to complete the exercise programme prescribed. If you are in any doubt with regards to your personal health, please consult your general practitioner. You must inform the coaches of any medical conditions you have.

2. Payment for coaching schedules takes place by direct debit once per month via Active Network. Upon confirmation that the payment is in place the initial 4 week block will be delivered. By agreeing to a coaching programme you are committing to 12 months and if you choose to cancel earlier than this time, the full remainder of payment must be made.

3. When a new schedule is due for delivery, it will be sent on the week prior to it's commencement. All schedules are delivered via training peaks software only and in no other format.

4. Phone calls to the athlete will be made at a pre-arranged time and date, the recipient must ensure they are available at the time and date specified.

5. It is the athlete's responsibility to complete the training to the best of their ability and complete the training diary for analysis. Without this feedback the coaches cannot guarantee performance improvements or provide weekly feedback.

6. TheEnduranceCoach.com reserves the right to refuse coaching or cancel a coaching schedule at any time.

Sports Testing

1. It is the responsibility of the athlete to ensure that they are medically fit to complete the exercise programme prescribed. We advise that you consult your general practitioner prior to testing. You must inform the coaches of any medical conditions you have.

2. All tests must be paid in full via Active Network in advance of the test.

3. The athlete must attend on the date and time specified, no refund will be offered if the athlete fails to attend.

4. If it is necessary to rearrange the appointment, the coach must be informed no less than 3 days prior to testing and the payment will be transferred to an alternate date.

5. The athlete must follow the pre-test guidelines to ensure that the results are as accurate as possible.

Training Camps & Courses

1. It is the responsibility of the athlete to ensure that they are medically fit to complete the exercise programme prescribed. We recommend you consult your general practitioner prior to the training camp. You must inform the coaches of any medical conditions you have.

2. If you choose to cancel your application for any training camp or the camp is cancelled due to unforseen circumstances you are entitled to transfer the payment towards the cost of an alternate camp within the proceeding 12 months. If you do not wish to transfer your payment you are entitled to 75% refund up until 4 weeks prior to the camp and 50% refund up until 2 weeks before the camp. If you cancel within the final 2 weeks, refunds are not available.

3. You must read all pre-camp details thoroughly and ensure that you bring all of the equipment required. Your bicycle and other equipment must be in working order before you arrive and you must have a suitable cycle helmet where applicable.

4. When attending training camps you are asked to treat others with respect, use suitable language and refrain from any actions which may cause offence to others. Failure to adhere to these rules will result in you being asked to leave the training camp and no refund will be issued.

5. TheEnduranceCoach.com reserves the right to refuse applications at any time.